TurboCourt Benefits 

Agency

• Provide increased services while maintaining staffing levels
• Be more cost-efficient in handling and processing the public's filing of applications and other requests
• Obtain legible, accurate, and complete information from the start of the application process, moving cases along more efficiently
• The public's improved experience with the agency leads to a more positive view of the agency
• Free up existing resources so that they can be utilized in new ways
• Frontline staff morale improves due to smoother, more positive interactions with the public

Public

• Users are educated about the process, terminology, and requirements - making them better informed applicants
• An easy to follow format…free of complex language… users can access these programs from the convenience of the home or public facility
• A quick and easy process - users spend less time filling out forms and going back and forth to and from the agency or making multiple phone calls to the agency
• Users can complete their application for services or other request 24x7
• Spanish speaking users can see the entire application in Spanish and complete the application on their own
• Users are empowered to intelligently address key issues relevant to their specific situation

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